Potbelly Sandwich Shop, a neighborhood hangout known for toasty warm sandwiches, hand-dipped milkshakes, made-to-order salads and live, local music, opened a location recently in SanTan Village, Gilbert.

The shop employs about 25.

Its vision is for customers to feel that the store is its “neighborhood sandwich shop” and to tell others about their great experience.

According to the chain’s website, it owes its beginnings to a young couple who owned an antique shop on Lincoln Avenue in Chicago, Illinois in the 1990s. The couple decided to start serving lunch to their curious, collecting customers. Soon, lines reached out the door and around the corner, and the little antique shop was quite the lunchtime getaway.

In 1996, a young man named Bryant Keil bought the store and created shops with the same neighborhood feel as the original. Today, there are more than 400 Potbelly Sandwich Shops in neighborhoods around the country.

“Many of the families in the neighborhood have been to the nearby Potbelly Sandwich Shops, however, now, they will have access to our signature sandwiches, shakes, salads and freshly baked cookies in their own backyard,” said Powell Gladden, general manager, in a news release. “We anticipate welcoming in an enthusiastic crowd.”

Live music has been a part of the Potbelly experience since the first shop opened in 1977. Neighborhood musicians put a little rhythm into lunch at their shops around the country. Interested performers in and around Gilbert may contact the shop manager to schedule an audition.

Potbelly Sandwich Shop is also considering fundraising requests to support neighborhood non-profit organizations. To initiate a request, stop by the store.

The shop and drive-through is open from 10:30 a.m. to 9 p.m. Sunday through Thursday and 10:30 a.m. to 10 p.m. Friday and Saturday. Delivery service is available Monday through Friday from 11 a.m. to 2 p.m. with minimum orders of $25.

Potbelly Sandwich Shop

Location: 3131 S. Market St. in SanTan Village, Gilbert.
Phone: 602-313-4298
Website: potbelly.com